FAQ

What areas do you deliver to?

We deliver to various areas across South Australia and Victoria, including metro and regional! Just enter your postcode to check if you are eligible for delivery.

 

Is there a minimum order?

Minimum order for delivery is $89.

 

Do you charge a delivery fee?

Orders under $150 do attract a delivery fee of $20.00. All orders over $150 have free delivery!

 

Do you offer click and collect?

Click and Collect is available in SA at our Thomas Farms shop front 156 Churchill Road North, Cavan

 

What happens if I’m not home when my delivery arrives?

Your order will be left in a safe place if you aren’t home and you will receive text notification that it has been delivered

 

Can I find out what time my order will arrive?

You will receive text notification on the day with an estimated time of delivery and a link to track your order

 

Can I change my order?

If your order hasn’t been packed and fulfilled we will endeavour to make changes for you to the best of our ability, to enquire for changes contact us direct on 1300  846 627.

 

How is my order packed?

All of our meat is either cryovaced or map packed for easy storage and to promote extra shelf life, making products easy to freeze, defrost and store in your fridge!

 

Orders are packed in cardboard boxes that are 100% curb side recyclable, with reusable ice packs to ensure your order stays cold and fresh!